Configuring Mac Mail to connect to your mailbox

To configure the Mac OS Mail client app to connect to your mailbox please use the following steps inconjunction with the Incoming (IMAP) and Outgoing (SMTP) server details provided to you:
 
Step 1
 - Open the Mail app

Step 2 - Click the Mail menu then Preferences

Step 3 - Click the Accounts tab

Step 4 - Click the + (plus) symbol located towards the bottom left

Step 5 - Select Other Mail Account... account as the provider then click Continue

Step 6 - Enter your Name as you wish it to appear to recipients, enter your email address and password details as advised or created by you via the control panel

Step 7 - Click Sign In

Step 8 -  Unable to verify account name or password will display

Step 9 - Re-enter your email address in the User Name fieldEnsure the Account Type is specified as IMAP

Step 10 - The Incoming Mail Server and Outgoing Mail Server fields should be completed using the information provided in your 'welcome' email

Step 11 - Click Sign In

Step 12 - After a few moments you will see a prompt asking if you would like to store Mail and Notes in this account. Leave both ticked then click Done

Step 13 - Click the Server Settings tab located to the right of the screen

Step 14 - Go to the Outgoing Mail Server (SMTP) section and untick the Automatically manage connection settings option to reveal additional options

Step 15 - Ensure that the User Name and Password fields are both completed, if not re-enter your email address and password

Step 16 - Ensure the Port is set to 587 and that Use TLS/SSL is ticked

Step 17 - Finally,verify that Authentication is set to Password and close the Accounts window using the red dot located at the top left of the window


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