The YorkUK Hosting standard Terms & Conditions and Acceptable Use Policy (AUP) can be downloaded in PDF format using the links below:
In addition if you register a domain name there are additional terms and conditions in respect to your relationship with the registry that provide the domain name:
- Nominet Terms & Conditions for .uk, co.uk, org.uk, me.uk and ltd.uk domains
- Internet Corporation For Assigned Names and Numbers (ICANN) Registrants Rights & Responsibilities for non country code domains (eg. com, net)
In the delivery of services we may use sub-processors:
Customer Service
We will to respond to all points of contact within 1 business day and aim to resolve any issues you have within 5 business days. If you need to contact us please use our web form or if you prefer to email us please visit our contact details page.
Complaints Procedure
We are confident that you will be happy with the service you receive from Iridis but should you need to we have our complaints procedure detailed here.